If you're moving house, you can continue using Can Club at your new address. What you need to do depends on whether you can take your existing Can Club bin with you.
If you can take your bin with you
You can take your existing Can Club bin to your new home and update your residential address directly through the Can Club app.
There is no fee for moving your service to another address.
If you cannot take your bin with you
If you're unable to take your existing bin to your new home:
- Open the Can Club app and request service cancellation for your current address.
- Can Club will arrange to collect your existing bin from your old address as part of the cancellation process.
- Request a new Can Club bin for your new address through the app, subject to service availability.
Need help?
If you're having trouble updating your address, requesting cancellation or ordering a new bin, please contact our support team at support@canclub.com.au.
We're happy to help.