You can request to end your Can Club service directly through the Can Club app.
How to cancel your service
- Open the Can Club app.
- Tap Book Collection.
- Select End of Service Collection.
- When prompted to confirm, tap End of Service.
Your end-of-service request will then be submitted through the app.
What happens to my bin?
Can Club will arrange to collect your existing bin as part of the end-of-service process. Please ensure your bin is accessible for collection.
Moving house?
If you're moving house and cannot take your existing bin with you, you can request an End of Service Collection for your old address and request a new bin for your new address through the app, subject to service availability.
Need help?
If you have any questions or experience difficulties requesting cancellation, please contact us at support@canclub.com.au. We're happy to he